How Do You Know You Are Getting Better? Use Data to Drive Improvement

All around us success is measured. A football team measures its wins by its scores. We measure the success of our investments by their rates of return. To really measure quality improvement in healthcare or any other business requires that we use data to measure our success. My article gives you tips on how to do this.

Balance Strength With Heart

To be an effective leader you must have a balanced approach between accomplishing the objectives of the organization and the needs of the individuals doing the work. It simply boils down to being as fair as possible to both sides.

The Unhappy Couple: Change and Improve

In order to change, there need to be an urgency. In the story below, there is none.

Dealing with Change and Change Management

This is a helpful document for those of you Dealing With Change issues at home or in your work life. It tries to help you think about Change Management as something you can work with rather than be the victim of...

Forward: The Right Direction

How often have we made the mistake of just considering our last footsteps? We look back to what we know, rather than seek the unknown, the unfamiliar. We trust what we think is the correct path without looking into what could be our salvation: The Future.

Change Management And Getting Invited For a Date

Resistance is a nuisance. You want to carry on, get up to speed but all kind of people are pulling your sleeves with a lot of questions, criticism and other hindrances that slow you down.

Change Management: Finding the Order in Chaos

The term ‘change management’ tends to leave people in the dark, often seeming vague and somewhat mystical. “Does it have something to do with counting pennies...

For Change Management Success It Pays To Be Seen

Change management success requires visible, persistent engagement by an organization's leadership. Read this article for tips on how an organization can demonstrate its commitment to the change process.

How to Squeeze More Out of Every Day and Still Have Time to Play in the Evenings!

You’ll discover tried and tested and proven business building strategies and the little known secrets of some of the best business minds on the planet - ideas you’ll be able to slot seamlessly into your own business and personal success formula.

Balancing Top-Down and Bottom-Up Change Processes

Managers' behavior is the single most important variable in the success or failure of any organization's change or improvement effort. This starts with recognition that the organization is full of current or potential change champions.

Organizational Change and How Goal Setting Can Help

Many change programs seem to meander along with no clear purpose or direction. These are the programs that usually fail. In the end, vast resources are consumed and people are left burned out and confused. Don’t let this happen to your change program. Find out how you can use the powerful technique of goal setting to help ensure that your change initiative meets success.

Change By Switching Business Rituals

Every morning you wake up, eat and -– most days of the week -- you go to work. By that time you have already finished a set of daily habits. But at work, there are even more waiting for you; starting with the computer: Switch on. And then, what do you do next...

Change: It Doesn't Have To Be So Difficult

Why does change appear to be so difficult? Because our status quo seems set in concrete and we don’t know how to go about making changes unless we have some assurance that a new comfort will result.