Six Sigma Training – An Overview

Six Sigma Training can be complex... this article makes it simple!

Beautiful Flower Syndrome: Differentiation May Not Always Be The Best Strategy

Most companies with a long and storied corporate history have a similarly colorful story behind their internal processes. System limitations, management fads and product introductions have shaped everything from invoice generation to marketing campaign design.

How to Tell if Your Organisation is Ripe for Change

This article draws attention to various possible areas that might need change in an organisation.

Does your Business Capitalize on Trends or do Trends Cannibalize your Business?

This article describes the dangers present to companies that blindly follow the latest trends without doing any analysis upfront.

Adapting to Change is Equally Important as Adopting Change

Change isn’t just a matter of doing things differently. It has to do with the trust the employees have in the management to know that the alteration will be an improvement.

Hurricane Season a Good Time for Change Management

The 2006 Atlantic tropical hurricane season can be very good time for change management in your corporation or company. When dealing with disaster preparedness or even mandatory evacuations company management is put into crisis mode and as they handle this crisis and adversity

Change Management Issues in the Car Wash Business

We hear a lot about the new buzzword; change management all throughout the trade journals in almost every industry and every industry sector in corporate America. Seldom do we realize that change management issues do also affect smaller businesses.

Change Management Issues in Small Service Clubs

Change management issues can be just as serious in the private nonprofit sector as they can be in corporate America. Change management is not often talked about in the nonprofit sector but I have seen firsthand how some groups slide downhill

Change Management in Government Purchasing

Change Management in Government Purchasing sure causes chaos indeed. In fact we have a whole company under investigation who will be paying 100s of million dollars in fines because it hired a government purchasing agent from the United States Air Force to come work for them and she took the job while she was still working on other military contracts and procurement solicitations which involved the very large Aerospace Company she went to work for.

Project Management Consulting: Change Doesn't Have To Be Painful

One constant in any field during the digital age is that change is constant. This has been said so much that it's almost cliche nowadays. The question is what, if anything, are you and your organization doing about it.

Who Showed Up At Your Customer Today?

If you have a business-to-business company, your customers may not actually touch or experience your product daily. Your customers’ experiences are being driven by many interactions which either were the result of a problem with your service, or some other transactional or service item like billing or procedural changes. How would they describe their experience with your company? A pure focus on operational excellence can cause you to miss the importance of the role of the human interaction between your employees and your customers.

Rasberries and Problem Solving

6 steps that take you to a new understanding of old problems. How to use Outcome Based Thinking to create new solutons to cronic issues.

Change Management Practices To Directly Impact Your Bottom-Line

Most companies lose 45% to 50% of their customers every five years, winning new customers can be up to 20 times more expensive than retaining existing customers. Organizations need to change to meet new business challenges. They need to know what makes customers loyal. AG can help ask the right questions and devise techniques to obtain the right answers. Here are some Change Management best practices from AG.