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Workplace Communication

VoIP Phone Systems: Are They Interesting For Small Businesses?

Until recently, VoIP PBX systems were prohibitively expensive for small businesses. Today, this technology is also available for small businesses at a fraction of the cost. Let’s have a look at the benefits of installing a VoIP system in your small business.


Waves of Communication

Are you in a position that interacts with customers or clients? Are you in a management or a leadership role? Would you like to improve your communication with someone else who is in a management or leadership role? Communication is the key to success in a professional capacity and in our personal relationships. Communication creates a bond between individuals, for better or worse, it can bring us closer together or identify gaps in understanding or appreciation. The most honest communication contains emotion and the ability to exchange ideas with passion.


Workplace Stress - Could Identifying Body Language Help Reduce It?

If it is true that a picture is worth a thousand words, then our body language speaks volumes, especially in the workplace. It is what managers of large corporations and owners of small businesses fail to hear and see that often kills a business a little at a time.


What is the 80/20 Principle

The 80/20 Principle asserts that when two sets of data, relating to causes and results, can be examined and analyzed, the most likely result is that there will be a pattern of imbalance. Whether you realize it or not, the 80/20 Principle applies to your life, your social world and to your work. Understanding it will give you great insight into what is really happening around you.


Netiquette - Strategies to Acquire Creditability and Reputation as an Onliner - Part I

Netiquette, simply put, is behaving appropriately on the net. Good manners are appreciated everywhere, in real life or in the virtual world. Apparently they seem to be really small things but to get your netiquette right, you have to get the little things right. Remember, every drop is responsible for the existence of an ocean.


Netiquette - Strategies to Acquire Creditability and Reputation as an Onliner - Concluding Part

For those of us who are new online, let us raise our right hands and swear: We will not forward any dumb joke, chain letter or unimportant e-mails to my friends without their permission. We realize that by doing so we may fill up their inbox, use others' resources unnecessarily, and may cause other, important e-mail to bounce. We realize that most people have already gone through these e-mails a thousand times and find them annoying. We know that by forwarding these so called humorous e-mails we may tick off people who do not share my sense of humor or who are sick of having silly e-mails forwarded to them each time a newbie hops online.


Three Questions That Will Boost Your Career

Sometimes a simple question can lead you to big success in your career. These are no substitutes for hard work but I think you’ll find these questions will raise your profile as a communicator.


Performance Reviews Your Employees Will Love to Get

Is inflicting annual performance evaluations on your employees or direct reports part of your job description? Would you like to wake-up from this recurring workforce management nightmare? Read on to discover the secret to giving performance reviews your employees will love to get. You'll learn that it takes more than simply pumping more PRAISE into the appraisal. Here you'll discover the basics for building a foundation of corporation and mutual support.


The Memo Makeover

This article explains how to turn another potentially boring memo or e-mail that is headed for the recycle bin into an interesting piece of important information that can motivate and excite!


Email Liability - Is Your Company Protected?

With so many emails being used as evidence against companies in legal cases, companies must now look closely at their email and internet policies. This article provides advice on protecting your company from emails that could damage you in court.


Communication Channels & Their Importance In Online Business

This article lists the communication channels that an online business must utilize and the importance of each.


Saving Time and Money for Your Business with Ergonomics

Saving the company money, managing employees correctly and increasing their productivity is always a concern of any good business team. With higher productivity, employee's are obviously happier which leads to happier employers who have formed a hard working and highly productive workforce. And saving money in business is not one point needing to be explained, what business wouldn't want more working capital in the bank?


Is High Definition Video Conferencing Right for Your Business?

Just as HD is changing the television viewing experience by depicting shows with vastly improved clarity and detail, HD video conferencing is transforming the way businesses experience collaborative communication.


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