Trouble in the Workplace

More and more I am hearing about problems in the office revolving around people issues. We are all familiar with sexual harassment and discrimination of various types. But what if you are experiencing feelings of discomfort due to actions that fall within the cracks.

Charismatic Communication - Ten Tips for Building and Maintaining Credibility

Some people imagine they carry credibility somewhere on their person. If that were the case you'd have most of the politicians and half of the CEO's around the world lining up for credibility implants! Credibility isn't something you have. It's an honorific title bestowed on you by others. It is the end result of people placing their trust in you, and this is an important point to acknowledge and embrace. Credibility is earned when you adequately satisfy criteria for expertise and engender trust through building meaningful relationships with those you seek to persuade.

Toll Fraud Security and DISA

Secure your business telephone system against toll fraud. DISA is one method that hackers can use to cost you thousands of dollars in billing. We discuss what this feature is and how to work with your service provider to protect your business.

Choose Your Favorite (Model): 1,2, 3, 4, 5, 6, 7, 8 or 9

There are various models to find (on the internet) and they all want to communicate something to us. The question raised in this article is: what model would you choose, if there is only one criteria: the number (1,2,3,4,5,6,7,8,9) of outcomes.

Not Your Traditional Office Politics

Successful personal politics doesn't mean brown-nosing your boss! Instead, it's the art of understanding and practicing meaningful, alert, and complete communication.

How To Avoid Nasty Office Politics

Nasty office politics hurts everyone. It forces people to develop a cover-your-back mentality and resort to deceptive and manipulative behavior. It also fosters a hostile work environment. To avoid engaging in nasty office politics read on:

Power Questions that Turn Trouble Makers into Problem Solvers

One of the biggest stresses on management is the squeeky wheel that always needs more grease. Some complaints are valid and others are annoying. The gut reaction is to discount, ignore or confront. Instead, try the four power questions turn chronic complainers to empowered problem solvers.

Lean Manufacturing Software Alone Is Not the Answer to What Ails Manufacturing Performance

For years, manufacturers have searched for ways to boost ailing production performance. From the promise of ERP, to Lean initiatives, Six Sigma and a plethora of other tips and techniques, manufacturers have become the experts at sizing up what works and, just as importantly, what doesn't.

Employee Feedback - Building a Positive Workplace Culture

Managers spend around 14% of their time redoing or correcting the mistakes of employees. Could constructive feedback help in improving employee productivity and working relationships? This article draws on some of the research that highlights what’s really happening in our workplaces, offers some strategies that have worked for other businesses and leaves you to draw you own conclusions. Employee feedback just might be worth trying.

Lessons from Sports Commentators: Give Credit to Co-Workers

Do the departments in your company bicker, complain and criticize each other? If so, there's a lot that your people can learn from sports commentators. This article outlines this message.

Virtual Teams in Education

The future of business is not in brick and mortar institutions as historically viewed. The proliferation and miniaturization of communications mediums, cellular telephone, fax, Internet, personal data devices, and lap top computers, make offices available where people are – not where the office is. What does this mean in terms of education? The United States Department of Education (US-DOE) provides a look into higher education statistics for twelve months 2000 to 2001. US-DOE figures from that period show 56 percent (2320) post-secondary two- and four-year schools had online courses. Another twelve percent desire to go online within the next three years. Finally, 31 percent said they would not go online. Clearly, two-thirds of colleges and universities have or want online educational opportunities for students.

Assertiveness Succeeds: The Ask Andy Columns

In an advice column format our wise guide explains how to be more assertive and so to become more successful in work and in personal relationships. This unique article is like advice columns you've seen in newspapers and elsewhere.

Babysitting at Work? Sound Familiar?

You didn't sign up for babysitting, you thought you were getting away for adult life!