Women Have Three Powerful Secret Weapons In Business

Wouldn't it be great to have a secret weapon that gives you an edge over the competition in business? If you're a woman, you don't have one. You have three, and they're more powerful than an atom bomb. Read on to learn how to use what you've already got.

Counselling-Based Communication Skills

Counselling incorporates a wide variety of areas that apply to many different environments and situations. Understanding human behaviour and enabling (or improving) communication are essential...

Personal Education and Communication Pathways and Pitfalls

There is no one best communication style or magical speak-by-the-numbers formula that will make you a compelling verbal communicator. However, if you master the following steps, you'll become an above average communicator and leader

Effective Communication

As you build your strategic plan, do you know whether each member of your leadership team demonstrates the ability to communicate effectively? So that you stay on track with your plan, do you consistently implement and use an objective measurement tool to ensure effective communication?

Workplace Communications: Seven Simple Rules for Getting Along at Work

Do you know that most people spend at least a third of their time at work? Read on to discover 7 simple communications rules to help you improve your relationships with co-workers-and raise your quality-of-life-at-work.

Emotional Intelligence - the Secret to Success in the Workplace

In many of today's organisations, people are struggling to cope with excessive emotional pressures. They often react to these pressures with bitchiness, aggression, backstabbing, gossipping, complaining and other purely childish behaviours. And many in leadership positions are modeling these very behaviours! In short, organisations are tearing themselves apart from the inside out. It's time to stop the madness Daniel Goleman, author of the 1995 classic Emotional Intelligence (Bantam Books), says that the best remedy for battling our emotional shortcomings is prevention. It's a strong arguement for introducing emotional intelligence training into all aspects of our workplaces, from leadership to customer service. It's never too late to improve your emotional intelligence.

How To Conduct Meetings Like A Top Performer

Everyone participates in meetings or is the host of a meeting. Many are productive and others are a complete waste of time. We have developed a list of techniques for planning and holding effective meetings that will turn you into a top performer in your profession and organization.

Introducing Successful Business Communication

Whenever we face the task of writing a report, preparing a proposal, completing a staff study, or composing a business letter, we go through the same series of logical steps. First we recognize the problem and/or the purpose with which the message must deal.

Effective Listening for Leaders

Are you listening to me? Is it time to review your listening skills to see how effective you are with your communication excellence? You can't be a highly effective leader without superb listening skills. Here's why

Fierce Conversations, Part II

In the first article on fierce conversations, we examined the fact that doing business is essentially an extended series of conversations. Conversations that are robust, thought provoking and passionate. These are what we refer to as fierce conversations. In this, the second of three articles, we focus on why listening is so important, why few of us are consistently effective listeners and what can be done to improve listening skills

In America, Back Pain is Epidemic, Office Chairs and Seating Play a Role

Today’s problem with ergonomic office chairs some say, is that we have been forced into a “table and chair” culture where many of our daily tasks take place in this right angled and seated position. This sort of sitting can force the body into a slumped or “c” shaped position putting uneven pressure on the vertebral disks and muscles of the lower back. With time and being seated in your office chair over long periods each day, the spine can become deformed and erode disks, making it hard to retrain to the proper posture for sitting in your ergonomic chair.

Office Chairs, Although They May Look the Same, the Differences are Important

As a seller of office chairs, I am frequently asked by my customers about computer chair designs and what posture is the best for sitting. Some of these workers have been given a very high-end ergonomic custom-made chair at their office and are wondering if there is really any difference between it and your standard task chair. Some people complain about the curvature of some guest side or reception lounge chairs at some office environments, finding themselves uncomfortable in minutes.

Basic Restaurant Customer Service Do's and Dont's

Learn basic customer service do's and don'ts to improve your customer relationships and keep customers coming back.