Hazard Communication Basics Part 3 - Chemicals and Labels

In this article we discuss hazardous chemicals and the labelling requirements as set forth by OSHA.

Basic Restaurant Customer Service Do's and Dont's

Learn basic customer service do's and don'ts to improve your customer relationships and keep customers coming back.

Working With Dominant People

Dealing with dominant people can be difficult, but it doesn't have to be. It's not so much about managing them as it is about managing your own tendencies. The tendency of most people is to avoid dominant people and then complain to others. This does not work. Instead be clear, honest, and straight forward. An understanding of how dominant people function will help you gain influence.

Getting Things Done Through Effective Communication

Executives and managers are involved in meetings, presentations, interviews, conferences, telephone conversations, memos or emails, participating in all sorts of communications methods to exchange the necessary information.

How To Beat Office Politics

Would you believe it? In The Times of London on a management and business page there was a write up with photograph of a chap who coaches people in how to succeed at office politics. I only glanced at the article but it stayed with me.

Good Communicators Manage their Body Language

In this article, six dimensions of body language are discussed. Managing these dimensions of body language is very important in order to become a good communicator. Ten positive body language habits of highly effective communicators are also presented.

Meaningful Business Gifts: A Way to Increase Motivation in the Workplace

Motivation is the key to maintaining a healthy work environment. Giving business gifts that are embossed with motivational quotes is an excellent way to encourage those hardworking employees who deserve a pat on the back.

4 Ways to Discourage Violence in the Workplace

Workplace violence is a serious offense. Unfortunately, it is becoming more of an epidemic. Finding ways to decrease the chances of violence in the workplace is very important.

Cupid, Coffee, And Copiers - Which Of These Does Not Belong In The Office

Dating coworkers is a bad idea. Dating your boss is an even worse idea. This article presents some points to ponder if you find yourself thinking more about romance than the work you should be doing.

Say Goodbye to Why and Try

The words we use make a huge difference in manner we communicate. Why and Try are useless words. Strike them from you vocabulary and improve your relationships.

How to Create a Safe and Productive Workplace

Many times it seems that the only way to create a safe workplace is to send every one home and close the doors. Potential hazards abound in all places where goods are produced and services are rendered. Here are five simple steps for creating a safer and more productive work environment.

Changing Conflict To Dialogue

It is easier to create an argument than it is to create a dialogue. Dialogue is a different kind of conversation. It's a way of exploring and understanding information and ideas. When practiced, it draws on and uses the wisdom of everyone involved.

Communicating Emotionally Difficult Information

Nine steps you can use when it's time to say something sensitive or potentially upsetting to someone you work with.