Seven Deadly Words in Business And How To Avoid Them

If your business isn't moving the way you desire consider the language you use being the place to start. Take a moment, make a small change and realize a big difference.

Communicating Emotionally Difficult Information

Nine steps you can use when it's time to say something sensitive or potentially upsetting to someone you work with.

Communicating Better At Work

Employees often show concern about the quality and quantity of communication at work.

Active Listening

Often times people assume that listening is the same as hearing; that is instinctive. Unfortunately, because of this false misconception, little effort is made to develop effective listening skills.

Definition of Cognitive Learning

What is cognitive awareness? What do people mean by cognitive learning? Cognitive Learning is a term that is often used in the academic arena but more recently it has started to pop up in the business world.

Eye Protection and Safety Glasses - Workplace Safety

Eyesight is a precious resource and needs to be preserved with great care. Ensure that you have done all that you can do to help your employees see clearly.

Globalization of English: Communicating Intelligibly

The advent of modern technology, especially the Internet, has made access easier and cheaper to people worldwide such that it helped speed up globalization. Along with it, the transfer of International Assignees across geographical borders perpetuates the use of the English language. That has never been as pervasive or as widely, although variations of the language and degree of fluency differ from country to country, individual to individual.

Air Conditioning, Is It Really Necessary?

No modern office building in most major cities of the world can afford to exclude summer air conditioning from their premises. Air conditioning provides the necessary environment that is conducive to good working conditions.

Barriers to Intercultural Communication

Today's competitive global economy results in frequent cross-border movements of staff that results in a growing diversity at the workplace. As the inevitable happens between cultures, breakdowns in communication are a common occurrence. That is certainly costly to the multinational enterprise in terms of workplace relations, returns and revenues, and customer relationship. Not to mention, the firm’s competitive advantage.

Using the Power of E-mail Group Distribution Lists

As a speaker and trainer that works for many different companies and organizations all around the United States and abroad, I am often meeting many different groups of people that I'd like to stay in touch with. One of the most basic time-saving e-mail tips that I like to use to stay in touch with these folks is the e-mail group distribution list. I’m sure that for many of you, this tip is more of a reminder than a new strategy, but it is a powerful time-saving communications tool nonetheless. I’m sure that when used properly, it can save you several hours a year of time locating and typing in e-mail addresses.

Embrace the Four Fundamental Truths

You're on the way to the airport. You get on the plane with a book that you've been planning to read for quite some time. As you open your book, you glance at the person next to you. A few minutes later, you are asked a question, and you reluctantly answer. You lower your book a bit to be polite, and after a few minutes you find yourself putting your book down and engaging in a conversation, although with a lack of enthusiasm. Then, the person next to you, let's call him John, makes an observation about you that's quite perceptive and sensitive. You start to become curious about who John is, and in the course of the conversation he tells you of an experience he has only shared with a few people. You let John know that you have had the same experience. By now, you're totally engaged and listening to every word he says. You notice every nuance in the inflection of his voice and the way he moves. Time seems to stand still, and the next thing you know, the plane lands. You say good-bye to the kindred soul you have just met.

CCTV - Closed Circuit Television Cameras Explained in Plain English

There are few places in today's 'Big Brother' world you can go without encountering CCTV cameras. For good or bad, they are here to stay. There is no doubt that covert and overt CCTV cameras play an important part in reducing crime and enhancing safety but do we need so many?

Effective Organizational Communication

The key elements of a communication strategy to effectively meet the needs of the members of the organization would include; communication of the purpose and vision of the organization, team alignment to the overall vision, and involvement of teams that would set employee work standards, goals and norms.