Communicating to a Global Audience

To communicate clearly and with global sensitivity, several guidelines and tips must be followed. The resulting business writing will be easier for your audience to understand.

Employee Performance Appraisal — An Ideal System

Creating a Link Between Company Success and Employee Accountability

Active Listening: Improve Your Relationships at Work and in Life Through Proper Listening

We are taught how to read and write, but not how to listen, here are 20 key tips for how to improve – see the benefits quickly if you put these into practice.

Flowers in the Workplace: How Motivation can Affect Productivity

Learn how flowers can improve worker motivation and in turn, increase productivity overall in the workplace.

Influencing Others: Use Five Techniques that Get You What You Want in Any Situation

Did you ever wonder why people resist your efforts to get things done? To influence others, there are five simple interpersonal communication practices that you can use today. Try them with co-workers, customers, managers, and friends and see how you can achieve results with greater cooperation and less stress.

3 Prescriptions for Stress

This article introduces three strategies for overcoming stress in the workplace. Although workplace examples and solutions are used, these steps and strategies can be applied in personal and family situations as well. Read on if you would like to overcome stressful reactions and habits.

Organizational Culture and Its Importance

Organizational culture comprises the attitudes, experiences, beliefs and values. Work-groups or teams within -organizations have their own behavioral quirks and interactions, which, to an extent, affect the whole system. These behavioral quirks are termed Organizational Culture.

Using the Power of E-mail Group Distribution Lists

As a speaker and trainer that works for many different companies and organizations all around the United States and abroad, I am often meeting many different groups of people that I'd like to stay in touch with. One of the most basic time-saving e-mail tips that I like to use to stay in touch with these folks is the e-mail group distribution list. I’m sure that for many of you, this tip is more of a reminder than a new strategy, but it is a powerful time-saving communications tool nonetheless. I’m sure that when used properly, it can save you several hours a year of time locating and typing in e-mail addresses.

CCTV - Closed Circuit Television Cameras Explained in Plain English

There are few places in today's 'Big Brother' world you can go without encountering CCTV cameras. For good or bad, they are here to stay. There is no doubt that covert and overt CCTV cameras play an important part in reducing crime and enhancing safety but do we need so many?

Don't Let Employees Take Your Customers with Them When They Leave

If you have outside sales or support personnel, you run a very high risk of losing your customers when your outside staff leaves the company to work for another company or to go into business for themselves. This disaster happened because the company lost its connection to its customers, by allowing customers to call its staff directly on a phone number that is owned and controlled by the employee. If this has already happened to you, you're well aware of what it feels like to be blindsided by such an unexpected loss of business. If this has not already happened to you, it almost surely will, sooner than later.

VoIP's Drawbacks for Call Conferencing

The biggest challenge is making consumers aware that a technology called VoIP exists. A June 24, 2005 study by the Pew Internet and American Life project found only 27 percent of U.S. online users have heard of VoIP service.

Ten Forms of Written Communication in an Organization

Business communication is a process of transmitting information between different parts of an organization. Organizations use various forms of communications such as in-house magazines, journals, reports and bulletin boards to transmit ideas, thoughts and information.

Confronting Prejudice in the Workplace

I'm not a confrontational person. In fact, I go out of my way to avoid confrontation. But sometimes it's necessary, because if you stand back and say nothing, it's as good as agreeing. As employees, we are all responsible for maintaining a positive and professional work environment; one that is free of racism and intolerant of hatred against others.