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Workplace Communication

Why Would 8,000 People Read an Article about Letter Formatting?

When the author wrote an item about letter formatting, he was surprised that over 8,000 people viewed the article given that letter writing and formatting is such a common business activity. This article discusses some of the reasons the author believes contributed to such a great interest in the article.


Effective Organizational Communication

The key elements of a communication strategy to effectively meet the needs of the members of the organization would include; communication of the purpose and vision of the organization, team alignment to the overall vision, and involvement of teams that would set employee work standards, goals and norms.


Telephone Handling

Your voice on your telephone can say a lot about you and your company so here is some tips or guidance for Telephone handling


Aliteracy Part 3: Solution

Did you know that many adults choose not to read? It's a growing phenomenon called aliteracy. Aliteracy, combined with normal job pressures and distractions, results in people who simply won't read text-heavy instructions. Find out more about this social phenomenon that could be affecting your business. This is a 3 part Article.


What Does It Mean To Say That You Are Suffering From Stress At Work

Work provides the ideal breeding ground for stress and there can be few of us who have not experienced some form of job-related stress. But is this simply an inevitable part of life or is there something that employees and employers can do to remedy the situation?


The Secret to Dealing with People

There is only one way under heaven to get anybody to do anything. Did you ever think about that? It is by making the other person want to do it.


How Will the Next Generation Sustain My Business

The key is to provide opportunities to the younger age group to excel with their abilities. I can tell you brainstorming with adults is a challenge; it’s hard to get them to think freely because of years of constraints to their business thinking. The younger generation is prepared to change that restrictive mentality, when and where corporations will let them.


Don't Let Employees Take Your Customers with Them When They Leave

If you have outside sales or support personnel, you run a very high risk of losing your customers when your outside staff leaves the company to work for another company or to go into business for themselves. This disaster happened because the company lost its connection to its customers, by allowing customers to call its staff directly on a phone number that is owned and controlled by the employee. If this has already happened to you, you're well aware of what it feels like to be blindsided by such an unexpected loss of business. If this has not already happened to you, it almost surely will, sooner than later.


Ten Forms of Written Communication in an Organization

Business communication is a process of transmitting information between different parts of an organization. Organizations use various forms of communications such as in-house magazines, journals, reports and bulletin boards to transmit ideas, thoughts and information.


The Importance of Setting the Meeting Time

Meetings are the lifeblood of almost any industry. Via conference calls, in person, over the internet, they pervade the workplace. However, setting up a meeting can sometimes take even longer than the meeting itself. That, among other reasons, is why it's so important to set the meeting time yourself.


Bossology: The Eight Techniques You Need to Manage Your Boss

Like most people, you have probably worked for a memorably bad boss. Whether you've been blessed with effective managers or cursed with ineffective managers, there are useful techniques for making the boss relationship work.


Make Work Cultures Fit The Needs And Aspirations Of Young Adults, And They Will Stay Here

Replacing baby boomers who retire presents a continuing problem for companies in the Pittsburgh region. And there is no easy solution in sight. Our universities and colleges attract many young students to Pittsburgh, but after graduation they leave in droves for jobs elsewhere.


Benefits of White Noise Machines

White noise machines will eliminate the sounds of co-workers pecking away on their computers, their telephone conversations, and of course the loud roar of traffic outside.


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