Intercultural Team Building

The make-up of employees within businesses today are becoming increasingly diverse. The 'intercultural team' is now a commonplace feature of most multinationals and corporations. Although many culturally diverse teams can be positive and creative, many perform badly. Why?

How to Boost Morale In Your Organisation

Who keeps the wheels turning in your organisation? Who holds it all together when chaos reigns supreme? Who can you rely on to run your department/business in your absence? Generally it's the admin/s...

If You Can't See It, They Won't Do It

Recently, while developing a customer service program, I asked my client to provide me with detailed descriptions of behaviors he wanted his team members to engage in. He called me back a short time...

Having Trouble Motivating Others? Try WIIFM

Recently my fourteen-year old son Matt dressed up as Santa Claus and attended a Christmas caroling event for one of my professional organizations. Was my son excited about the idea of spending one o...

People Are The Heart Of Your Organization

Do you let your people express their thoughts about the roles and responsibilities they have in your organisation? Don't just take it for granted that everything's fine because no one complains. Orga...

Leadership Quality Through Kindness

With the advent of a more troubled world, the intense focus of the corporate conglomerates on profits, the speed of communication, other technologies and a more permissive society we have drifted to a time of a created urgency. The perception of human value has diminished and with it, loyalty.

Empower Your Trainees

One of the most memorable quotes that I heard from a trainer came from a man I knew named Rizal: “As trainees, you are supposed to interrupt me if you don’t understand something. You are supposed to ask questions. But you are not to go ahead of where we are in the class. All of the sections will be covered in due time.”

Creating a Winning Staff Team

I can not overstate the importance of communication with your staff. Not with orders but with kindness and truly caring about what goes on. These three simple questions can restore a lot of communication in your office.

The Stages Of Team Development

Looking to get your team up and running as quickly as possible with the least amount of fuss and conflict? Look no further.

Recruiting Government Workers As Franchisees

Many believe a leaner government promotes better freedoms with respect to free enterprise and the right to free contract. Leaner governments make fewer laws because of their enforcement capabilities. Under our current direction with high government debt loads and low unemployment we will begin to see a downsizing of government at every level.

Presenteeism - present in body absent in productivity

Presenteeism is alive and 'not well' in many businesses today. It will visit your business or may even be present as you read this article. Presenteeism may be described as 'attending the workplace with minor or serious illnesses when in fact your employee or you should be away recovering'! There are answers and you need to be aware of the risks to your business!

What Every Manager, Parent, and Teacher Should Know About How to Unify Employees, Families, & Youth

Project Head Start has been successful not only for the youthful students, but for the teachers, supporting staff, and families as well. My first job while still in college was as a Teacher's Assistant during the summer of 1968. Years later I was a Mental Health Consultant with Head Start in the US Virgin Islands. Although a bit bias, I have nothing but respect for Project Head Start and their teachings.

Feedback - Confirming the Good News

If you see or hear something you do like - you tell the team member about it. If you see or hear something you don't like or feel could be done better - you tell the team member about it and you coach them...