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Sales Teleselling
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What If Telemarketing Was Still Legal?
Did you know that telemarketing is not illegal and it is allowed providing your phone number and name is not on the; DO NOT CALL LIST. If you are then telemarketing companies and telemarketers cannot call you; Unless: you are currently a customer with them or have bought or done business with them in a recent time.
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The Best Times to Make Calls
Do you want to reach your prospect directly? Would you prefer to reach your prospect without first having to speak with a secretary or assistant? Then keep these calling times in mind.
As a general rule, the best times to reach high-level executives are before business hours, after business hours or during lunch. Try calling early in the morning before 9:00 a.m. or after 5:00 p.m. At those times, generally, the secretary has not yet arrived or is gone for the day. Executives are frequently answering their own phones.
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How to Write an Effective Cold Calling Script
In general conversation, many people think they can just “wing it” or they “know what they want to say.” On the telephone, however, you have 10 seconds to grab and hold your prospect’s attention, and frequently, you don’t get a second chance. Ten seconds goes by very quickly. Your first impression has to be strong enough to carry you through the rest of your pitch. “Winging it” is risky and generally doesn’t work, and “knowing what you want to say” without having actually crafted your message and practiced it can easily turn into “Gee, I didn’t say that very well…”
Like the Girl Scouts, it is better to be prepared. A good script, a well-thought-out presentation that says what you want to say, precisely and succinctly, yet that still gives you...
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Power Words
I did a teleconference a few weeks ago with people who were new in sales and new to prospecting. The focus of the call was to help participants get beyond fear and understand their prospecting process.
One of the participants on the call told me that she had been given the telephone prospecting script that her team leader uses to set appointments. The team leader was a highly successful sales professional who had...
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Telephone Etiquette Sounds Right
A true story: In the course of sending out a mailing to prospective clients, I found it necessary to verify some addresses. I called the main telephone number for one of those prospective clients. The receptionist answered the call, and a conversation ensued...
Receptionist: ABC Company.
Wendy: I have some correspondence that I’m addressing, and I need to verify some information. Your mailing address is 123 Main Street?
Receptionist: Sounds right.
Sounds right? (Question: How did she get to work that morning?) Sounds right? Does this sound right to you?
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Cold Calling: Just DON'T Do It
Cold Calling is dead. That's right, it is dead. It is interruption marketing to the highest degree. Consumers are tuning out interruption marketing and the advertising message is not getting through. Cold calling... just DON'T do it!
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Reach Out and Sell Someone!
The telephone is a great tool for generating new business, according to best selling author Dr. Gary S. Goodman. He explores the ten things that are holding others back from exploiting this effective medium, and the three essential practices of winners who prosper because they Reach Out & Sell Someone!
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Take A Telemarketing Test Drive!
Popular keynote speaker, best-selling author, sales and service coach, and President of Customersatisfaction.com, Dr. Gary S. Goodman, says before fully hiring someone, they should be offered a test-drive of the job. According to this radio and TV expert commentator, this enables them to preview the work, the environment, and their future cohorts.
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Cold Calling: How to Warm Yourself Up Before You Start
Why do we hate cold calling so much? Why does the very thought of it send shivers down some people’s spine? But it doesn’t have to be this way. You can do it. All it needs is careful planning and a structured approach. Follow this structure and I’ll show you how you can become a successful cold caller.
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Using Desktop Sharing Tools to Drive Sales Success
In the traditional sales model, presentations are made in person at the client’s place of business. Today, however, rising fuel costs have translated into higher airfares and gasoline prices. As a result, the travel budgets of companies around the world are straining at the seams. Similarly, company executives are recognizing that traditional business travel consumes a significant amount of a salesperson's time, thereby negatively impacting employee productivity. Both travel costs and a salesperson's time increase the cost of on-site meetings, and represent resources that could be better leveraged to generate additional sales. As a result, businesses are increasingly seeking less expensive technological alternatives to on-site sales presentations.
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