Bigger Voices Sell Better!

According to popular keynote speaker, best-selling author, sales coach, and President of Customersatisfaction.com, Dr. Gary S. Goodman, using an uncomfortably loud voice will increase your sales and the sales of those around you.

Why Don't Telemarketers Earn More?

Radion and TV expert commentator, best-selling author, and President of Customersatisfaction.com, Dr. Gary S. Goodman, explores the disparity in earnings between inside and outside salespeople. This popular keynote speaker and sales authority finds no logical or economic justification for it.

Successful Call Centers Don't Need High Technology

Dr. Gary S. Goodman, sales, service, and telemarketing keynote speaker, and President of Customersatisfaction.com, walked into a call center the other day and saw something astonishing: no high technology in the calling areas. According to this best-selling author and radio and TV expert commentator, the call center is doing very well, thank you, without it

Overcoming The Fear Of Cold Calling

Do you like cold calling? Most salespeople don't. So let's look at the art of cold calling in its simplest form.

Why Telesales/ Telemarketing Deployments Fail

Let's talk about the fact that a lot of companies actually fail when it comes to telesales and telemarketing deployments because they fail to follow some of the key principles.

Anybody Can Write A Script!

Telemarketing improves at a snail's pace, according to President of Customersatisfaction.com, Dr. Gary S. Goodman, because senior management disrespects it. According to this expert in customer service and sales training, success coach, and radio and TV expert commentator, if you want more sales you have to change your attitudes about the work, itself.

Telemarketing: Accessible Way Of Reaching Your Customers

It may be tiresome to deal with people from far-off places. But telemarketing resolves this altogether. Telemarketing simply refers to a process that involves all marketing related functions using telephones. Telemarketing will connect you and your customers all the time of the day.

Cold Calling Tips - How to Generate Sales Leads

For many of us the thought of picking up the telephone means that we suddenly become distracted by a million and one mundane things that you desperately need to do! Tidy the desk. Sort through the Inbox. Do that filing. In fact anything, rather than pick up the telephone, but by following a few simple guidelines you can take the cold out of cold calling.

7 Steps to Successful Telemarketing

Break through the barriers to successfully telemarkeiing using these tips.

Why Did Telemarketing Die?

Have you ever considered why a business advertising model like telemarketing died? Sure we know that the Senate and US Congress Passed a Bill for Do Not Call Lists and that the President of the United States signed it into law right?

Do Not Fear Cold Calling

Many salespeople are afraid of cold calling and they try to avoid it like the plague. However, a good salesperson knows that if they do not make those cold calls they will have fewer sales interviews and meetings with the proper decision-makers and therefore close less sales.

Present Ideas with Conviction to Avoid Being Challenged

Present your positions with conviction or risk allowing customers and prospects the opportunity to demand more concessions and/or otherwise walk all over you.

Building Relationships By Phone

The telephone has arguably done more to help sales professionals than any other invention in history. And still it is the most under-utilised tool in your toolbox. Note I don't say under-used, becaus...