It Is Not Done Yet!

6 Steps to getting delegation buy-in.

Is Phone Sales Skill a Lost Art?

A Little Phone Sales Training Will Go a Long Way

Top Speaker Says: There Are 5 Reasons Selling Comes First & Customer Service Second!

Why there is a nearly unlimited budget available for pampering salespeople, while the customer service department suffers budget cuts and downsizing at the first signs of a business slowdown or recession? There is a simple, brutal and realistic answer to this question. Salespeople are more valuable to their companies than customer service personnel. As President of Customersatisfaction.com, a company that provides service and sales training, aren’t I foolish to say this? Perhaps, but I’m right. Sellers are valued more, for five reasons, says Dr. Gary S. Goodman, top speaker, best-selling author of 12 books including, SELLING SKILLS FOR THE NON-SALESPERSON and MONITORING, MEASURING & MANAGING CUSTOMER SERVICE, and Fortune 1000 consultant.

Be A More Effective Sales Manager

The customer forms his opinion of an organization based on the people that he works with and sees. For a company, this is the salesperson. The salesperson shapes and structures the customer’s view of the company. Thus, the advancement and collapse of a corporation rests almost solely on the performance of the salesperson. In turn, the responsibility of the qualifications of the salespeople rest on those who train them. This essay is devoted to help set objectives and find a good strategy for the sales manager

Assuming Anything In Sales Is To Invite Failure

One of the biggest mistakes many salespeople make is to assume. To believe that something is true without any verification, validation or evidence. In the area of the spiritual this is accepted practice and can be a healthy way to go through your life. In your sales career it can be the kiss of death. Assumptions are lethal. They give you confidence without any proof. They can set you up for disappointment, failure and at the worst breakdowns in communication.

Motivating Employees Is Not Rocket Science

I constantly hear from managers - how do I keep my employees motivated?

Successful Sales Management - What Are The Core Competencies?

Management, and particularly sales management, operates on and obtains its results from the staff that are managed. This clearly puts emphasis on the behavioural skills required to promote good human relations and helpful attitudes.

When You are Thirsty is Not the Time to Dig a Well

How often do you spend time developing new ideas? What is the source? They are all around you if you will look...

3 Reasons Why Sales Professionals Need a Life Coach

No matter how well you’re doing in your sales career, I guarantee that a life coach can help you rise to an even greater level of success – a life coach could probably even double your income this year alone.

Motivation with Direction

How do you communicate when sales are below forecast, you are over budget, or you are not on plan? What impact does this have on moral and motivation for the organization? Are demoralized and intimidated employees more likely to rise to the challenge and improve performance than inspired contributors with clear direction and leadership?

The World's Shortest Sales Meeting

How do your salespeople view your sales training meetings? Try the shortest meeting in the world and find out.

A Top Sales Speaker Tip for Sales Effectiveness

A Sales Speaker advises you to ‘Run your Numbers’… don’t ‘Run After’ Sales Quota.

People Don’t Buy Relationships, They Buy Specific Proposals

There has been a lot of ink spilt over the topic of customer relationships. But people don’t agree to developing relationships, as a general rule. They buy specific proposals, says top speaker, international consultant, and popular commentator on radio and TV.