Implicit & Explicit Communication

Explicit communication refers to specific information conveyed in written or spoken words. On the other hand, implicit communication refers to the messages we 'give off' through our deeds and actions. Explicit communication is intentional, while implicit communication may or may not be intentional.

How to Learn More about the People Who Work for You

If you know your people well, you can be a better boss. Here are some simple things you can do to help you understand and supervise the people who work for you.

Learn To Focus On What's Important and Farm Out The Rest

Outsourcing your mundane tasks to focus only on the essential tasks is the best way to organize your business. The results are great not just for you but also for your business.

Sun Zi Art of War - Pro-Activeness And How to Promote It

In Chapter Eight, Sun Zi mentioned about proactiveness and its importance in defense and offense. Want to know its application in business and how to promote proactiveness? Read on to find out.

Support, Cooperation, and Training for the Project Manager

A project manager can only be effective if he or she has the full backing of the organization. Without the proper environment, even the most gifted project managers will find it difficult to successfully complete projects.

Strategic Tips For Dealing With Stress In The Small Business Workplace

It is certainly no secret that stress is a fact of daily life ad is especially true in the small business workplace. And what makes it worse is most small business owners must face the challenges alone or with little or no support systems. A strategic thinking small business owner knows that he or she must be very aware of their own level of stress, as well as the stress levels of their employees because of the potential negative impacts. The reduction of stress in the small business workplace is a very important goal. Here are some tips on how to deal with stress in a proactive way, according to your strategic thinking business coach.

So You Think Employees Hate Change

We've all heard it. Employees Hate Change. Do you believe it? I don't. I think employees are getting a bum rap. I think they are being used as an excuse for poor change, poor results, poor communication, poor planning.

The One BIG SECRET To Retaining Great People

So what's the real secret to retaining great people? Well, it's certainly NOT about pay and financial benefits. In fact it's quite the opposite – it's what I refer to as the 'Non-Financial Benefits.' The stronger the non-financial benefits of working for you, the less sensitive your team become to financial factors such as pay and bonuses. All of which means that you can retain your staff into the longer term with minimal cost.

Opening A Dollar Store - How Customer Oriented Employees Create Sales

Successfully opening a dollar store requires employees who provide outstanding customer service. Those customer oriented employees will create sales in three ways.

ISO 9001 - The Three Components of the Implementation Process

Understand the elements of an ISO 9001 quality management system, and learn the basics of the implementation process.

Strategic Business Tips When Firing Someone From Your Strategic Thinking Business Coach

One of the most uncomfortable actions in business is the termination of an employee. When an employee is terminated, there is pain for each party involved. Many people postpone the inevitable termination and this only increases the pain and frustration. Your strategic thinking business coach has some tips on how to terminate someone properly so both parties get through the process.

Strategic Business Tips On How To Deal With The Departure of Key Executive

One of the events that occurs in business is the departure of a key executive. This has the potential to be very disruptive and can have a significant emotional impact on employees. So how do you deal with these feelings? Your strategic thinking business coach has some tips on how to deal with the departure of a key executive.

Is One Of Your Employees Holding You Hostage?

Best-selling author discusses the impact of overlooking negative behavior of top-perfomers in companies.