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I Gotta Be Me - So Do All Leaders

Have you ever been forced into a mold you didn't really fit? How did it make you feel? How much did it carry over to your personal life? How did it impact your self respect and confidence? How fast did you want to get out of that situation?


Why Businesses Succeed!

How does a small company become successful? It's such a provocative question that it prompted me to do some research. Despite the bad news we so often hear about businesses closing or moving, I found some encouraging news. After interviewing and working with many small companies, common trends began to emerge regarding what they did to be successful. There are a total of fourteen principles and the successful companies implement most, of not all of these principles: attitude, sales, business strategy, marketing, information technology, risk taking, process improvement, company culture, work-life balance, customer service, finance and budget, general advice, discipline and training.


Maximize Your Own Skills and Delegate Other Requirements for Success

Use the skills you possess and stop trying to learn more skills to run your business. Delegate those chores you don't know how to do, or don't have time to get done. Your business will be more profitable.


Motivation or Inspiration

Motivation or Inspiration? Is your job as a manager to motivate or inspire your staff to excellence? Or, is it both? In this article we discuss the role of each as we lead and manage teams.


How's That Working For You?

Wake Up! Live Consciously? Many of us go through our work and personal life with habits that really aren't working for us. How do we wake up to that reality and coach others in the organization or on the team to do the same?


Do You Give Good Directions?

When giving directions, have you ever taken your directions for granted? Did you know them so well that you were unknowingly leaving some steps out? Or did you do it knowingly, because you didn't want them to be too cumbersome or too insulting.


Awards and Incentives as Promotional Strategies

The job market is becoming increasingly complex. The healthcare field struggles to attract and maintain qualified employees. Educational institutions face the consequences of high turnover rates and difficulties in satisfying overworked, weary teachers.


The Ingredients of Accountability

Are you throwing around the word 'accountability' and no-one is catching it? This article takes a look at what practical steps you can take to improve the chances that people will be accountable for the goals they are responsible for.


Measurement Tips From Table Tennis

Table tennis is like any process you want to improve, even business processes. My first attempts to learn how to play reminded me of a few practical tips when you're trying to improve the performance of anything.


Why Do We Measure Performance, Anyway?

Trees (like all living things) have a clever feedback loop that helps them translate what their environment is doing so they can respond in ways that keep them living and growing and reproducing. Simpler but not dissimilar from organisations that know the real meaning of performance measurement, don't you think? This article discusses the real purpose of performance measurement: feedback.


What You Need To Know For An Effective Facility Maintenance Management Program

It is the challenge of the facility maintenance management staff to put strategies in place to reduce pollution runoff from their property. Facility maintenance management and operations requires an ongoing long-term system that plans, guides, and supports storm water management.


A Lesson of Survival in the Always-in-Touch World

Simon sauntered. It was rare that he had the chance to take a lunchtime walk beside the city's river. He wasn't going to waste this one. And in any case, he desperately needed some space. Oblivious of the grey skies, the grey path and the rush of other grey suits weaving their way around him, he wrapped himself in his thoughts.


Assumptions and Management

We keep telling ourselves not to assume anything, but is it really possible in management? Read on - and put on your thinking cap!


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