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Useful Advices - Active Listening: Improve Your Relationships at Work and in Life Through Proper Listening
1. Leave your own concerns to one side. You can’t focus on somebody else if you are also thinking about your problems, to do list or concerns. This leads onto
2. Allow yourself sufficient tim
2. Allow yourself sufficient tim
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
e. If you have to dash off to a meeting, you will want to go at a quicker pace to suit you, not the person who you are listening to.
3. Talk less than you listen. We have two ears and one mout
3. Talk less than you listen. We have two ears and one mout
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
h, so have your communication in the same proportion.
4. Use eye contact. It is hard for someone to continue to talk with someone who is not looking at them.
5. Show some non-verbal behaviour.
4. Use eye contact. It is hard for someone to continue to talk with someone who is not looking at them.
5. Show some non-verbal behaviour.
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
Make use of nods of the heads and uh-huhs etc. All of these encourage the other person to say more. But don’t just use them ad hoc when you are not really listening. It devalues them.
6. Demon
6. Demon
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
strate rapport. When you are truly listening and interested in the other person your body language will be congruent. There is a matching of posture, tone of voice etc. You can help by leaning
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
forward in your chair, or by tilting your head to the side.
7. Summarise what the person has said. So they know you have heard them. This can be a good way to move the person forward. This is
7. Summarise what the person has said. So they know you have heard them. This can be a good way to move the person forward. This is
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
eflecting back content.
8. Reflect back feeling. Do you get a feeling that the person is sad, angry, etc? Let them know. “You sound a bit sad to me?”
9. Don’t pretend. If your attention ha
8. Reflect back feeling. Do you get a feeling that the person is sad, angry, etc? Let them know. “You sound a bit sad to me?”
9. Don’t pretend. If your attention ha
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
s wandered, be honest. Ask the person to repeat what they have said, rather than to guess. Your honesty will be appreciated.
10. Be patient. Sometimes people will be muddled, or verbose. You c
10. Be patient. Sometimes people will be muddled, or verbose. You c
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
an help them to tell their story, but don’t rush them at a pace too quick for them.
11. Avoid “Me too” comments. If you are paying attention to the other person and wanting to help them, avoid
11. Avoid “Me too” comments. If you are paying attention to the other person and wanting to help them, avoid
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
iscussing how it affects you. Think! Will this help the other person? If not, leave it to another time. You risk hijacking the conversation.
12. Don’t get defensive. If you are being given
12. Don’t get defensive. If you are being given
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
some feedback, listen to what the person is saying. Don’t interrupt with reasons until you are very clear what the person is saying. They may have some helpful comments to make that you will mis
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
s if you interrupt their flow.
13. Don’t formulate a response until the other person has finished speaking. You will miss out on some of the things they say.
14. If there is a silence, don’t
13. Don’t formulate a response until the other person has finished speaking. You will miss out on some of the things they say.
14. If there is a silence, don’t
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
ush to fill it. Wait twice as long as feels comfortable for you. Give the other person time to think.
15. Put yourself in their shoes. Don’t criticise or give advice, don’t rush to fix it. Se
15. Put yourself in their shoes. Don’t criticise or give advice, don’t rush to fix it. Se
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
e the issue from their perspective.
16. Be aware of your prejudices. Are there certain words (vulgar language) or people (background) that “get under your skin”? Think about what you can do to
16. Be aware of your prejudices. Are there certain words (vulgar language) or people (background) that “get under your skin”? Think about what you can do to
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
be less judgemental. Perhaps you could say that for the next 20 minutes you will concentrate on them and let e.g. their views on immigrants wash over you.
17. If you are listening to someone v
17. If you are listening to someone v
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
a a telephone you need to try even harder to demonstrate active listening skills. Make sure you are not typing, turning pages of a magazine, shuffling papers etc. All these things demonstrate th
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
at you are only half listening.
18. Eliminate external distraction. If you are in a location, which is hot, cold, noisy or uncomfortable, look to move to a different place. You can’t concentra
18. Eliminate external distraction. If you are in a location, which is hot, cold, noisy or uncomfortable, look to move to a different place. You can’t concentra
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
te if you are in a situation, which demands a lot of your attention.
19. Seek feedback on your own performance. You can improve your skills in this area through getting feedback from other peop
19. Seek feedback on your own performance. You can improve your skills in this area through getting feedback from other peop
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
e. Ask people to tell you if they felt heard. Seek out ways you can improve. It will not only be helpful with that person next time, but also when you are actively listening to other people.
2
2
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
0. Pay attention to other peoples listening skills. Notice in what ways other people make you feel listened to, and those people who don’t. It will help you to choose how you can develop further
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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