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  • Useful Advices - Never Sell Again: Get Repeat Business and Avoid the Need to Prospect

    If you're a business owner, you know that repeat business is critical to your success. It also makes your life much easier because you can count on ongoing business without h
    According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
    aving to continuously find new prospects and convince them to hire you.

    Here are seven ways to keep your customers coming back:

    1. Take time to build a relationship

    Learn t
    ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

    Examples of combination products may in
    "visit" instead of being so professional that you appear rude. Pay attention when you meet with your customers. Learn about them and their lives. Notice what they hang on the
    lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

    r walls and place on their desks. And don't just notice, comment on them. For instance, if your prospect or customer has a huge marlin hanging on his wall, you could say, "I'll
    here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
    bet there's an interesting story that goes with that fish." Your client will be thrilled to tell you about it, and he'll be flattered that you asked. And it would be like ignori
    d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

    Combination pro
    g the elephant in the room if you DIDN'T comment on it. Learning about your customer will pay off every day of your relationship.

    2. Set realistic deadlines and either meet or
    ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
    beat them.

    Nothing impresses a client more than when you follow through with what you say you will do. Do it fast. Do your best. And do it right. Clients always want it "yest
    easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
    erday," but if you know it can't be done that quickly, or it won't be done correctly because there's not enough time, then speak up right at the beginning. It's better to set
    nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
    a realistic deadline and then beat it by a day or two, than accept an unrealistic one and make the client wait.

    3. Make it easy to work with you.

    Extend your service hours
    and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
    o cover when your customers want to talk to you. If your business is tech support or Internet marketing, remember that peak Net usage is 10 pm. If you're a night person, you
    ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
    an impress your customers by being available during their "off" hours.

    4. Offer credit card payment options to make it easy for your clients (and the government!) to pay you
    ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

    Following aspects would a
    .

    Today, businesses need payment options. If you're able to allow them to pay with credit cards, you'll have more clients. And if you're interested in government business, t
    dd to the challenges in developing combination products:

    Which markets to tap where the combination products can do fairly well?
    Which combination prod
    is is an easy way to get some of it since most government agencies are now using credit cards for purchases valued at less than $2,500.

    5. Be flexible--offer to meet for bre
    cts are meaningful and rational?
    Which therapeutic categories to select?
    Which Combinations can address unmet needs of the patients?
    Do combin
    kfast.

    Just like you, your clients are very busy. They have meetings all day and often during lunch, so it's hard to find a time to get together. Offer to meet for breakfast
    tions increase the patient compliance?
    What would be the developing cost?
    How to tackle the risks encountered during combination product developmen
    when you and your client are both fresh, or meet after normal work hours to accommodate their schedule.

    6. Provide added-value service at no charge.

    Give them something they
    t?

    As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
    aren't expecting. If you go the extra mile, your customers will notice. You'll soon be the one they turn to when they need a problem solved. It works when your vendors do it for
    ping new procedures for reviewing their safety, efficacy and quality.

    Professional from academic institutions, pharmaceutical industries, health care indust
    you, doesn't it? It sure does for me! For example, I recently began doing informational teleseminars with industry experts, and I not only needed a bridge line to do them, but I
    y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
    also needed someone to record the seminars for me so I'd have a good finished product to sell through my website. I got one-stop-shopping with Dan Janal at Great Teleseminars,
    .

    As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
    hich was perfect. And, when he confirmed the information, he sent me a free copy of two of his ebooks to teach me how to do a good teleseminar! Now that's added value.

    7. Refe
    elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

    Companies that provide selfless information through particip
    business to your customers.

    If you send business to your customers, it shows how much value them. Connect one customer with another, if possible. It's the ultimate thank you


    tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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