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Useful Advices - Education Versus Training
Many people don't understand the difference between education and training. Education is giving out information and communicating to your trainees. Training is about practice and building skills. Today's younger generation of em
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
ployees wants to be trained, not educated.
Problem is, if we don’t educate them before we train them, it could lead to problems. Think about how you learned to drive. You need knowledge of the laws and then the actual training
Problem is, if we don’t educate them before we train them, it could lead to problems. Think about how you learned to drive. You need knowledge of the laws and then the actual training
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
f getting behind the wheel. Same can be said for learning about the birds and the bees--if the education part isn’t done effectively, the training could lead to undesirable results!
Mark Flores, director of ops for Chuck E. Che
Mark Flores, director of ops for Chuck E. Che
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
se’s, uses the macaroni-and-cheese example to demonstrate the difference. We’ve all made mac & cheese plenty of times in our lives, but if we don’t follow the instructions exactly, we might get macaroni soup, crunchy macaroni, o
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
something else other than what we intended. So how do we deliver education and training to ensure consistency?
Manuals. Boooooooooring! We do need documentation, but make it fun! Include tons of photos and minimal text
Manuals. Boooooooooring! We do need documentation, but make it fun! Include tons of photos and minimal text
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
o it’s more of a comic strip look. People are more likely to remember what they see versus what they read, so retention of information is better. Additionally, it’s easier to translate into other languages.
Videos. Bette
Videos. Bette
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
than reading for most employees, but they need to be short segments (3--5 minutes maximum) with tons of visual image changes. Our employees today are used to watching CNN with talking video, a crawler message along the bottom,
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
and the weather forecast on the side--all while having four online chats with their friends. Long, drawn-out videos lose their attention quickly. Watch a segment and go practice what you learn. You can watch the next segment aft
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
r that.
Online. Golden Corral, White Castle, Sea Island Shrimp House, Buffalo Wild Wings, and Chuck E. Cheese’s are all using or testing e-learning. Since it is self-paced, it goes at the speed of the learner. Be careful
Online. Golden Corral, White Castle, Sea Island Shrimp House, Buffalo Wild Wings, and Chuck E. Cheese’s are all using or testing e-learning. Since it is self-paced, it goes at the speed of the learner. Be careful
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
As we’ve seen with e-books, it’s not too comfortable to read a book on a PC, so keep the text to a minimum. Review questions can be built in as a checkpoint for the learner to advance to the next section. Great way to replace v
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
deo and print, but it’s still not "training."
Tests. We all hate tests! To ensure consistency in tests, keep them simple and visual (use as many pictures as possible), and use multiple-choice, ordering, or true-false for
Tests. We all hate tests! To ensure consistency in tests, keep them simple and visual (use as many pictures as possible), and use multiple-choice, ordering, or true-false for
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
at to ensure consistency in grading. Most of our employees no longer take fill-in-the-blank or essay tests. Ensure they have the basics down. Do all your trainers actually grade tests the same way?
All the above forms of "train
All the above forms of "train
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
ng" are really just education, yet most managers think it’s training. We didn’t get our driver’s license after reading the book, watching the video, and passing a test--we had to demonstrate our skills to the authorities before
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
e received permission to drive. Education is the necessary evil that must come first, though.
Do we follow the same format with our employees? Many companies do not--we just memorize a bunch of useless information the guest car
Do we follow the same format with our employees? Many companies do not--we just memorize a bunch of useless information the guest car
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
es little about and then we’re ready. You need to be validated on the skills it takes to do the job and re-validated periodically in the future. Knowing the job and doing the job are two entirely different things--and the guest
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
otices.
Skill Validation
Having the new employee demonstrate skills for a manager shows you two things: how good the trainer was, and that the employee can do the functions of the job. We all might think we have the sam
Skill Validation
Having the new employee demonstrate skills for a manager shows you two things: how good the trainer was, and that the employee can do the functions of the job. We all might think we have the sam
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
definition of "greet the guest" or "suggestive sell," but when we see our employees in action, we find it’s all across the board. If we don’t coach them through the skill, they will simply do what they see at other restaurants
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
which often isn’t good). Conduct these validations every 90--180 days to keep standards top of mind.
People train people. Just because someone is a good employee doesn’t mean they will be a good trainer. The proper tools to edu
People train people. Just because someone is a good employee doesn’t mean they will be a good trainer. The proper tools to edu
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
ate will help, but the payoff is in the trainer demonstrating, coaching, and validating the skill of a new employee. To illustrate this point to your team, ask your trainers to train you on how to tie your shoes or put on a shir
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
. Act like you know nothing about it. Point being, it’s a simple task we can all do in our sleep--like ringing up orders or making burgers--but it’s incredibly hard to train someone else how to do it.
Macaroni and cheese anyone
Macaroni and cheese anyone
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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