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Useful Advices - 5 Ways to Beef Up Sales - Immediately
Last week, one of my clients—we'll call him Rick—had a demo scheduled with a prospect. The standard "show up and throw up" they typically did early in the sales cycle. Trying to shorten the sales cycle, I asked naively, "Why does the customer want to buy? What are they trying to accomplish?" Rick couldn't tell me. I asked if he th According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product ought the salespeople knew. He said no. I gave him an assignment: he had to find out "Why," "Why now," and "What's it worth." Otherwise no demo. In other words, no compelling reason to buy...No demo. So Rick took a risk, and is rapidly moving to a fully-paid trial implementation. Sure, long-term objectives and plans still matter ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug. Examples of combination products may in , but I've been getting more and more inquiries focused on "what to do now." Entrepreneurs and executives alike are demanding help on how to improve revenues and profits right away. How do you make the quickest difference? Focus the bulk of your energy on revenue generation. In other words, sales! And don't do it the same old way lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together. ither, because -- as you may have noticed -- it isn't working that well. Here are five ways for your sales force to bring in more business in short order. There are no magic bullets, but just last week I taught one of these techniques to a client (#2) and he used it to close a deal the following day! Use one or use them all. Each here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe technique will have its own effect, and each will multiply the power of the others. 1. Sell return on investment, and sell it to the CFO. Sales people are complaining that while the pipeline may be full, the deals are taking too long to close. Perhaps that's why the pipe is so full! What are the reasons for this? Companies have m d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations. Combination pro ney, and in many cases they have needs. But many people are so scared THEIR customers aren't going to buy THEIR wares, they are loath to spend any money themselves. The result? They are only willing to spend money when they absolutely see near-term financial payback, and the CFO is killing many deals. The solution? Sell the return ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc on investment. Sell the payback. And sell it to the CFO. Arm your salespeople with two things: A series of case studies that document the returns from using your product, and a well-defined ROI process worksheet. Work with the CFO to build the ROI case so that he or she owns it. This is the only way they come to believe it. Make i easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi their idea and instead of killing your deal, they will help you close it. 2. Forget USP. Determine your Usage Cases Instead of focusing on why your product is the latest and greatest, clarify the ways in which potential customers will use your product to solve specific problems and produce tangible results. Then, instead of tout nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically ing the "benefits" of your product--which often fall on deaf ears, anyway--engage your prospects in conversations about what costly and quantifiable problems they now have, and how they might use your product or service to alleviate those. And, as sales guru Mike Bosworth says, don't tell them your offering IS the solution. You're and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ a sales "guy" and they won't believe you. Instead, ask them if your possible solution might help them. If they believe it does, they have accepted your solution as truth. Then get them to tell you, in real dollar terms, what fixing that problem is worth. 3. Increase Sales Training. Use the 10% solution. But don't expect any one s ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi alesperson--even your superstars--to be 100% at every part of your sales process. They almost never are. But there is a way you can raise the level of every person in your sales organization—immediately. Use this process adopted from W. Edwards Demming's principle of optimization. Break your sales process into as many discrete--bu ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it. Following aspects would a t meaningful--steps as you can.. Cold calling. Letter writing. Setting appointments. Identifying pain. Writing proposals. Presenting. And so on. Find out who in your organization excels at each step, and have those reps explain their methods and mindset to the rest of your sales force. Do all the steps at once in a marathon session dd to the challenges in developing combination products: Which markets to tap where the combination products can do fairly well? Which combination prod or one step at a time. Either way, the results will be amazing. 4. Use the 80/20 Rule. And get rid of the bottom 20. There's no room in today's world for mediocre producers. Hold each member of your team accountable for reaching two kinds of performance benchmarks: results measurements, which include not only revenue, but perhap cts are meaningful and rational? Which therapeutic categories to select? Which Combinations can address unmet needs of the patients? Do combin s new accounts and repeat business, and action measurements, which might include prospecting calls, appointments, and new contacts. Not every sales person will be a superstar, but every one should pay their own way--and then some. Salespeople who aren't producing not only cost you money, they drag down the performance of your whol tions increase the patient compliance? What would be the developing cost? How to tackle the risks encountered during combination product developmen organization. You may not pay them very much, but why pay them anything? I suggest you do both yourself and them a favor, and let them go. Don't worry about having an empty desk: that warm chair was an expense your company doesn't need. If you feel it isn't fair to "dump" them, or if your sales cycle is too long to measure short- t? As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel term revenue results, give the problem reps a 30-day plan to increase their level of activity in specific ways. That's long enough to see an improvement if there's going to be one. 5. Track your results and work harder Most entrepreneurial sales organizations fail to analyze their efforts. They have no idea how much effort--or mo ping new procedures for reviewing their safety, efficacy and quality. Professional from academic institutions, pharmaceutical industries, health care indust ey--it takes to create a new customer. The only indication they have of whether salespeople are "doing enough" is based on the revenue numbers. The answer? Track both activity and results, and use the statistics your garner to quickly raise performance. Break your sales process into a series of meaningful steps, counting each time y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products a rep completes one. Calculate averages and set a benchmark. And while you're at it, analyze the percentage of deals that close whenever you complete that step. That knowledge can dramatically improve your sales forecasts. Once you establish benchmarks--this one's a no-brainer--RAISE THE BAR. Yes, that's right, because the fact is . As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de revenue isn't coming in fast enough. Do everything discussed above to improve your sales effectiveness--then do more of it. Just working smarter isn't going to cut it. You're going to have to work harder as well. And anyone who doesn't want to? See number 4 above. I've developed a unique Sales Audit Process based on the work of W elopment. They need to be wiser in analyzing the market trends and the regulatory requirements. Companies that provide selfless information through particip . Edwards Demming. This program is guaranteed to produce an immediate 10-25% improvement in your company's sales, or more. If you'd like to find out more about how you can increase sales right away, call me at 858-951-3055, or visit www.paullemberg.com/contact.html and send an email with details about your company's sales situation tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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