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  • Useful Advices - The Advantages, Considerations and Risks of Employee Satisfaction Surveys

    Although there are distinct advantages to conducting regular employee satisfaction surveys online - there can also be risks.

    Listed here are some of the main advantages, considerations and the possible risks to conducting employee satisfaction surveys nline.

    Advantages

    Identify Problems - Surveys are can be very effective in i
    According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
    dentify problems areas before they become serious, especially those that are hidden from senior management.

    Working Environment - From something small like a broken chair to the more serious problem of sick building syndrome that can result in personnel experiencing headaches; eye, nose, and throat irritation; a dry cough; dry or itchy skin;
    ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

    Examples of combination products may in
    izziness and nausea; and difficulty in concentrating. Surveys allow environmental problems to be identified in a measured and controlled manner.

    Remuneration & Benefits - Measure and monitor how satisfied personnel are with their remuneration and benefits.

    Mood and Moral - Provides a simple but effective method to measure and monitor
    lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

    the mood and moral of an organization.

    Benchmark - In the same way that an organization will consider their financial position by comparison with previous years, so the regular use of online surveys will allow an organization to monitor and measure their progress and development in non-financial terms.

    Processes & Procedures - As busi
    here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
    esses evolve some of the traditional processes and procedures can become antiquated, personnel are often the first to know and the last to be asked. Businesses evolve and the business processes need to be regularly re-aligned.

    Training - Lack of proper training is a common cause of dissatisfaction among employees and can lead to more serious
    d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

    Combination pro
    problems such as stress.

    Communication - For an organization to run efficiently good internal and external communications are essential, surveys can provide a method to help organizations to monitor and measure how well an organization communicates.

    Goals and Objectives - Surveys can measure and monitor the extent that the personnel a
    ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
    e aligned with the senior management's business goals and objectives.

    Cost Effective - Using an online survey service such as www.surveygalaxy.com surveys are quick and easy to create, simple to deploy and will provide real-time results.

    Compliance - To properly comply with an
    easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
    ever increasing array of regulations the modern organization needs to be able to disseminate information throughout the organization and ensure, through records, that the information has been received, and importantly, understood. Online surveys provide organization with a cost effective method to meet many of their obligations.

    Keeping the Initi
    nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
    tive - It is always better for management to ask than be told. By conducting regular employee surveys management are able to keep the initiative in trying to identify problems that may otherwise manifest into demands.

    Considerations

    Management Backing - A survey that is both sanctioned and has the support of senior manageme
    and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
    nt will go some way in ensuring that any action required, based on the survey findings, will be implemented.

    Ask the right questions - Consider careful the questions being asked. If employees feel that the survey is just trying to tick the right boxes the survey could backfire.

    A survey that is to be conducted annually should try and ask que
    ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
    tions that will provide senior management with an overall health check of the organization.

    Avoid questions that will only apply to specific departments or personnel. If some areas of the organization require detailed investigation consider running separate one-off surveys that can be targeted at specific personnel.

    Incentive - Most employee
    ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

    Following aspects would a
    will feel that by being able to give their opinions that they are already stakeholders in the exercise and will be happy to participate in the survey as they will expect to benefit from the process.

    However, some incentive may help improve the overall response rate or could be used to encourage early participation.

    Smaller incentives could be hand
    dd to the challenges in developing combination products:

    Which markets to tap where the combination products can do fairly well?
    Which combination prod
    ed out to all employees or all participating employees could be entered into a lottery to receive a more substantial prize.

    Anonymous - The decision to allow respondents to remain anonymous or not needs careful consideration. A survey that is conducted anonymously may allow employees to be more candid, however, anonymity may encourage some in
    cts are meaningful and rational?
    Which therapeutic categories to select?
    Which Combinations can address unmet needs of the patients?
    Do combin
    ividuals to make wild accusations that can not be substantiated and cause considerable concern. When in doubt it is often better to keep everything 'on the record' rather than 'off'.

    Where survey respondents are known there is the opportunity to chase for surveys that have not been completed and also to follow up on some issues directly with those e
    tions increase the patient compliance?
    What would be the developing cost?
    How to tackle the risks encountered during combination product developmen
    mployees who have raised them as problems.

    Comments - Keep free text comments to a minimum because they are difficult and time consuming to measure and analyze.

    Consider limiting free text comments to one at the end of the survey or, in the case of surveys that are not being conducted anonymously, allow for a post-survey follow-up to obtain
    t?

    As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
    ore information where additional and more specific detail is required.

    Risks

    Management - Some managers can regard any form of employee consultation as a sign of weakness and may have a tendency to dismiss out of hand any negative comment.

    Warts and All - A survey is likely to reveal warts and all. Senior management sho
    ping new procedures for reviewing their safety, efficacy and quality.

    Professional from academic institutions, pharmaceutical industries, health care indust
    uld be prepared for discovering that the top down view can differ from the bottom up view and that ignorance, of any identified problems, can no longer be used as an excuse.

    Non-Action - Many employees will invest time and effort in participating in a survey and their hopes and expectations will be raised. Any post-survey non-action is likely
    y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
    to promote cynicism and jeopardize any future initiatives to obtain employee feedback.

    Management should formally respond to the issues raised in surveys even if the demands of employees are not to be met. If senior management agree to address and resolve some issues then action needs to have started before any further survey is scheduled.

    Can C
    .

    As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
    ause Problems - Where surveys reveal, or bring problems, to the surface there could be a tendency for senior management to blame the messenger.

    Summary

    The benefits of conducting regular online employee surveys can be considerable, but for surveys to be effective important upfront considerations need to be made. Although the proce
    elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

    Companies that provide selfless information through particip
    s of conducting a survey can be therapeutic in itself it is the post-survey analysis, response and action that will ultimately determine how useful and effective the process has been.

    For a sample employee satisfaction survey ==>Sample Employee Satisfaction Survey


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