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Useful Advices - Fun Email Quiz
Are you creating a positive, professional impression when you email your co-workers and customers? Or, is Miss Manners shrieking in horror every time you hit the send button? Are you being efficient and effective when you send messages, or are you wasting time? To find out, take this fun quiz.
1. Th
1. Th
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
e tone of a professional email message should be:
a. Conversational.
b. Formal.
c. Casual – like the tone you use with friends.
d. “Yo, dude! Whassup?”
Answer: A. You may be as casual as you like with friends, breaking all the grammar and punctuation rules you want. But, that isn
a. Conversational.
b. Formal.
c. Casual – like the tone you use with friends.
d. “Yo, dude! Whassup?”
Answer: A. You may be as casual as you like with friends, breaking all the grammar and punctuation rules you want. But, that isn
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
t true for communicating with clients and colleagues. Business correspondence should be professional. In email, professional translates into conversational – not too casual and not too formal.
2. One method to achieve a conversational tone is to:
a. Use slang terms and jargon.
b. Use contractio
2. One method to achieve a conversational tone is to:
a. Use slang terms and jargon.
b. Use contractio
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
s.
c. Use acronyms.
d. Stand up and yell across the office. See if you can start “the wave.”
Answer: B. When you speak in a conversation, you use contractions. So, it’s acceptable to use them in email to create a conversational tone.
3. When beginning to type an email, start with:
a. Th
c. Use acronyms.
d. Stand up and yell across the office. See if you can start “the wave.”
Answer: B. When you speak in a conversation, you use contractions. So, it’s acceptable to use them in email to create a conversational tone.
3. When beginning to type an email, start with:
a. Th
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
addressee’s email address.
b. The message.
c. The addressee’s name.
d. “Yo, dude or dudette!”
Answer: C. Starting a message with the addressee’s name is not only more personal, it will help avoid miscommunication and confusion. If you begin a message without the addressee’s name, the
b. The message.
c. The addressee’s name.
d. “Yo, dude or dudette!”
Answer: C. Starting a message with the addressee’s name is not only more personal, it will help avoid miscommunication and confusion. If you begin a message without the addressee’s name, the
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
person won’t know if the message is intended for him/her.
4. When writing an email message, paragraphs should:
a. Be long.
b. Be short.
c. Be indented.
d. Be invisible – no one can mess it up that way.
Answer: B. People aren’t willing to invest time reading messages that appear too
4. When writing an email message, paragraphs should:
a. Be long.
b. Be short.
c. Be indented.
d. Be invisible – no one can mess it up that way.
Answer: B. People aren’t willing to invest time reading messages that appear too
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
ong or tedious. Short paragraphs appear easier to read because there is more white space. There is also less chance that the reader will miss a point.
5. The best way to make several points in an email is:
a. Include all the points in the first paragraph.
b. Include all the points in the last p
5. The best way to make several points in an email is:
a. Include all the points in the first paragraph.
b. Include all the points in the last p
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
ragraph.
c. Use lists with bullets or numbers.
d. Put it on a banner and rent an airplane to fly over the office pulling the banner.
Answer: C. If you put more than one point in a paragraph, it may be overlooked. Lists and bullets make your points stand out. They are also easier for the p
c. Use lists with bullets or numbers.
d. Put it on a banner and rent an airplane to fly over the office pulling the banner.
Answer: C. If you put more than one point in a paragraph, it may be overlooked. Lists and bullets make your points stand out. They are also easier for the p
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
rson to see.
6. At the end of an email message, you should include:
a. Only your name.
b. Only your name and company.
c. All your relevant contact information.
d. A picture of your pet python and twin tarantulas.
Answer: C. Provide people with all the information they need to conta
6. At the end of an email message, you should include:
a. Only your name.
b. Only your name and company.
c. All your relevant contact information.
d. A picture of your pet python and twin tarantulas.
Answer: C. Provide people with all the information they need to conta
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
ct you – in whatever way is most convenient for them. They may prefer the telephone or regular mail over email.
7. If you know the recipient reads emails quickly and is often in a hurry, the best way to send a supporting document is:
a. Paste it into the body of the message.
b. Attach it as a se
7. If you know the recipient reads emails quickly and is often in a hurry, the best way to send a supporting document is:
a. Paste it into the body of the message.
b. Attach it as a se
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
arate document.
c. Type slowly.
d. Have it delivered by carrier pigeon.
Answer: A. When the recipient is in a hurry, he/she will be less likely to open an attachment because it takes extra time. The person is more likely to read something that’s pasted right in front of him/her.
8. When s
c. Type slowly.
d. Have it delivered by carrier pigeon.
Answer: A. When the recipient is in a hurry, he/she will be less likely to open an attachment because it takes extra time. The person is more likely to read something that’s pasted right in front of him/her.
8. When s
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
nding a message, you should copy (“cc”):
a. Everyone in the department – just in case.
b. Your boss and your boss’ boss – so they know that you’re working hard.
c. Only those people who absolutely need to know.
d. The whole world. Why not? Everyone else does.
Answer: C. The “cc” fun
a. Everyone in the department – just in case.
b. Your boss and your boss’ boss – so they know that you’re working hard.
c. Only those people who absolutely need to know.
d. The whole world. Why not? Everyone else does.
Answer: C. The “cc” fun
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
tion is the most abused function in email. Don’t be a pain!
9. When writing a Subject Line:
a. Use something general, such as “Greetings” or “Hello.”
b. Be specific, but brief.
c. Use several sentences.
d. “If you don’t respond, I’ll send Uncle Guido to break your knee caps.”
Answer:
9. When writing a Subject Line:
a. Use something general, such as “Greetings” or “Hello.”
b. Be specific, but brief.
c. Use several sentences.
d. “If you don’t respond, I’ll send Uncle Guido to break your knee caps.”
Answer:
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
B. A generic Subject Line doesn’t tell the recipient anything. The
more specific you are, the better chance you have of getting the recipient to
open the message.
10. To write a concise email message:
a. Omit wordy phrases.
b. Use very small font (8 point).
c. Type fast.
d. Omit
10. To write a concise email message:
a. Omit wordy phrases.
b. Use very small font (8 point).
c. Type fast.
d. Omit
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
every other letter. “Oi eey ohr lte.”
Answer: A. An effective method for concise writing is to omit unnecessary words. For example, use, “now” instead of “in the immediate future” and “twice” instead of “on two different occasions.”
11. When possible, email messages should be:
a. Extremely de
Answer: A. An effective method for concise writing is to omit unnecessary words. For example, use, “now” instead of “in the immediate future” and “twice” instead of “on two different occasions.”
11. When possible, email messages should be:
a. Extremely de
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
ailed, even if the message is quite lengthy.
b. Kept to one screen.
c. Forwarded to the author of a cartoon for future material.
Answer: B. Most readers won’t take time to read more than one screen. The shorter the message is, the better chance you’ll have of getting it read.
12. How muc
b. Kept to one screen.
c. Forwarded to the author of a cartoon for future material.
Answer: B. Most readers won’t take time to read more than one screen. The shorter the message is, the better chance you’ll have of getting it read.
12. How muc
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
space can typically be viewed in the Subject Line?
a. 25 - 35 characters.
b. 25 – 35 words.
c. 50 – 75 characters.
d. 50 – 75 words.
Answer: A. Characters are defined as every letter or space. In other words, every time you move the space bar, it counts as one character. The subj
a. 25 - 35 characters.
b. 25 – 35 words.
c. 50 – 75 characters.
d. 50 – 75 words.
Answer: A. Characters are defined as every letter or space. In other words, every time you move the space bar, it counts as one character. The subj
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
ect
line that appears in most people’s email will display approximately 25 – 35
character.
13. When responding to a message regarding the best time for a meeting, you should select:
a. Reply All.
b. Reply.
Answer: B. The “Reply All” button will send a response to everyone who was sent th
13. When responding to a message regarding the best time for a meeting, you should select:
a. Reply All.
b. Reply.
Answer: B. The “Reply All” button will send a response to everyone who was sent th
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
original message. They don’t need to know your schedule. You
should “Reply” only to the meeting coordinator. Then, he/she can select the
best time and notify everyone.
Score:
13 = You’re perfect. (But, you knew that already.) Keep emailing!
10 -12 = You’re okay. Be a little more c
Score:
13 = You’re perfect. (But, you knew that already.) Keep emailing!
10 -12 = You’re okay. Be a little more c
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
utious, though. You could learn a few tips from my book, Email Etiquette Made Easy (http://www.keepcustomers.com).
7 - 9 = You could use some help. Try my book, Email Etiquette Made Easy (http://www.keepcustomers.com).
Less than 7 = Ugh! Call me now! We’ll schedule your intense therapy immediately
7 - 9 = You could use some help. Try my book, Email Etiquette Made Easy (http://www.keepcustomers.com).
Less than 7 = Ugh! Call me now! We’ll schedule your intense therapy immediately
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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