Useful Advices - Business

Most Fridays, my husband and I patronize several restaurants established by small business owners. We use this time to enjoy a good meal

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

and have the opportunity to talk away from the home. Over the course of the last few years, the number of available dining establishme

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

ts has diminished by one a year. The reason is due to that both of us have seen wait staff using the bathroom facilities without proper

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

y washing their hands.

Last night, we lost another favorite restaurant. This restaurant was one of my favorites due to its early bird

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

pecials; fresh oven baked bread, good customer service, reasonable prices and consistently high food quality. However, now this eatery

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

as just lost annual revenues of around $1,200. (NOTE: Our average bill was $50 and we visited this specific place two times each month.

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

What happened was quite simple. My husband visited the men’s facilities and noticed an employee dressed in a chef’s white uniform. Af

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

er attending to his personal business quickly, this individual passed his hands through the cold water and then left the restroom. This

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

man did not use soap nor warm water.

Upon returning to the table, I noticed my husband's agitation. I asked him what happened and he q

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

ickly shared his experience. After my shudder, I said "Let's go." We paid our adult beverage bill and left.

Upon leaving, my husband s

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

oke to the manager outside, as he didn't want waiting patrons to hear of the actual episode. The manager immediately apologized numerou

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

s times. He asked if my husband could identify the specific male employee? Unfortunately, all my husband saw was his back and side and

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

ever saw is face.

Even though the manager indicated that he would addressed this problem, it was too late as far as both my husband and

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

I were as loyal customers. With all the news about tainted food through e-coli and salmonella exposure, we will not risk our health kno

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

ing that one employee publicly demonstrated poor customer service through bad attitudes and habits.

Restaurants are not the only busine

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

ses requiring employees to wash their hands. Grocery stores to retail stores all post signs demanding that employees wash their hands up

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

n returning to their workstations. Most employee training covers the importance of washing hands because science has proven that germs a

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

e easily passed among individuals through the practice of poor hygiene.

In today's service economy, washing hands is truly a customer s

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

rvice attitude about respect for the customers much like covering one's mouth when sneezing or coughing. When employees behaviors even i

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

the bathroom fail to respect the customers, loyal customers will walk away and more importantly share their dissatisfaction with others

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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Useful Advices - Hey Small Business Owners, How Many Customers Are You Losing in Your Bathrooms?

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